Product Description
Presented by:
- Elizabeth Monroe, BSM Consulting
- Glenn Morley, BSM Consulting
Description: Staff training is an integral part of a practice, allowing employees to provide confident, knowledgeable care to medical patients. As practices work to return to normal operations, staff training has never been needed more. For many clinics, their operations have changed dramatically due to social distancing, cleaning, and PPE. Staff are having to create new protocols and help retrain their patients. In the staff training webinar, we will discuss the importance of developing a training plan and how to make training an essential part of your business.
Objectives: By the end of this webinar, you will be better equipped to:
- Leverage technology for effective staff training using the three learning modes (visual, auditory, and kinesthetic)
- Conduct onboarding in a virtual setting
- Create a roadmap for professional development and certification for your staff
- Train staff on new service standards in a virtual world
Related Resources:
- Sample Ophthalmic Technician Staff Training Plan
- Sample Plastic Surgery Office Staff Training Plan
- PDF of Presentation